Support
We’re here to help.
Whether you have a question or need troubleshooting, contact us and we’ll get back to you promptly.
Before You Reach Out
These quick checks resolve most issues.
- Close and reopen the app.
- Confirm your device storage isn’t full.
- Update to the latest iOS version.
Helpful Details
Include the following in your message so we can help faster.
- Device model and iOS version.
- App version and what you were doing.
- Any screenshots that show the issue.
Data & Backups
Your collection stays on your device. If you switch devices, restore from your iOS backup.
Billing Questions
For refunds or App Store billing questions, please contact Apple Support directly.